TERMS & CONDITIONS

These Trade Terms & Conditions (these “Terms”) constitute the terms and conditions that apply to products and services sold by CDI International Inc. (“C.D.I.”) to you. YOUR SIGNATURE ON A C.D.I. QUOTATION OR YOUR SUBMISSION OF ANY EMAIL OR OTHER WRITTEN DOCUMENT ACCEPTING OR REFERENCING THE QUOTATION SHALL CONSTITUTE YOUR ACCEPTANCE OF THE C.D.I. QUOTATION AND THESE TERMS. ALL TERMS OR CONDITIONS THAT ARE IN ANY WAY INCONSISTENT WITH OR ARE IN ADDITION TO OR DIFFERENT FROM THESE TERMS ARE HEREBY EXPRESSLY REJECTED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NOTHING CONTAINED IN ANY PURCHASE ORDER OR SIMILAR DOCUMENT WILL IN ANY WAY MODIFY OR ADD TO THESE TERMS.

We recognize that there are often several decision-making steps to approve a large Trade order. All our Trade pricing is consequently guaranteed for 30 days from the date of the quotation. C.D.I. reserves the right to change prices and payment terms at any time without notice. All prices payable for products are exclusive of all taxes. You will pay all applicable sales and use taxes, value added taxes, goods and services taxes, and other taxes. Unless satisfactory credit terms are established by you in advance, payment for stocked product is required prior to product shipment and can be made via check, Certified check, credit card (American Express, Master card or Visa) or by wire transfer. You shall pay all amounts due to C.D.I. in CAD dollars, unless otherwise agreed in writing.

C.D.I. reserves the right to establish or alter credit limits and terms, to delay shipment of orders or to require alternate terms and conditions based upon your payment history and financial condition. Without limiting the generality of the foregoing, if you fail to pay or if your financial condition becomes impaired or unsatisfactory to C.D.I., C.D.I. may require you to provide satisfactory security and may withhold further deliveries until such security is received. Any amount payable by you that remains unpaid after 30 days from invoicing date will be subject to a late charge of two percent (2 %) per month or the maximum rate allowable by law from the due date until such amount is paid. A charge of $25.00 will be added to unpaid balance. You will reimburse C.D.I. for reasonable attorneys' fees and any other costs associated with collecting delinquent payments. A nonrefundable 50% deposit is required for Trade special orders upon acceptance of C.D.I.'s quotation, and the remaining payment is required prior to product shipment. Special order payment can be made by check, certified check, credit card (American Express, MasterCard, or Visa) or by wire transfer.

All orders for products submitted by you (written, by phone, by fax and by email) in response to a quotation from C.D.I. shall be initiated by your signature. 

We will charge a 20% cancellation fee for order of stocked product, if the order is cancelled more than 48 hours after acceptance.

We will charge a 50% cancellation fee (i.e., the amount of the required deposit) for Trade special orders, if the order is cancelled more than 48 hours after acceptance. Any other changes or re-scheduling to an accepted order must be mutually agreed upon by the parties in writing, and may require additional fees.

All our shipments are F.O.B Montreal (our warehouse) unless otherwise accepted by C.D.I. Delivery dates are estimates only. C.D.I. will not be liable for any damage, loss or expense incurred by you if C.D.I. fails to meet the specified delivery dates. You agree that C.D.I. may make partial shipments of Products, and each Product shipment will constitute a separate and independent transaction. You may decide to use your own freight company at your own risks and expenses. (It should be notified to C.D.I. by written form)

Product returns are only accepted for products with material defects in material or workmanship upon arrival.

You should inspect all deliveries immediately upon arrival. All products are considered to be in good condition as of delivery unless they are reported defective or delivered in error within 10 business days of receipt at the shipping address on record. Please make note of any damage to boxes when you sign for your delivery. Report any damage to boxes, material defects or errors in delivery. No replacements/refunds will be given for products moved or re-shipped to your customer(s) after receipt at the shipping address on record. Defective products and products delivered in error may be returned to C.D.I. only after obtaining a Return Authorization Number from C.D.I.

C.D.I. warrants to you, the original purchaser, that our products are free of material defects in material and workmanship. Our product warranty does not cover: 1) defects caused by improper product storage, handling, assembly, maintenance and use, 2) defects occurring to the product after purchase due to product modification, intentional damage, accident, misuse, abuse or negligence, 3) normal product wear and tear due to age, 4) labor or assembly costs, or 5) variations of color or texture in products made of natural materials. If you find a material defect in material or workmanship in any product, part or component, you must report such defect to the C.D.I. team by e-mail (Info@cdifurniture.com), phone (514-428-5888) or fax (514-428-5558). Defective products may be returned to C.D.I. freight prepaid only after obtaining a Return Authorization Number from C.D.I. If after inspection any such returned product is determined by C.D.I. to breach the warranty set forth herein, C.D.I. will, at C.D.I.'s option, repair or replace the product free of charge.